Delivery Information

We try to be as eco friendly as possible by trying to minimise packaging waste. We do this by re-using good quality cardboard boxes (where possible) and shock proofing materials. However, the default position is that new cardboard boxes are used, unless otherwise.

Our shipping rates are based on an economical weight-based calculation system where you are charged the amount for which your order is weighed at.

Rates for UK ONLY:

Light Weight  0g–1999g  £4.50
Middle Weight  2000g + £6.49
Free Shipping  n/a min spend £35

 

We aim to dispatch your order within 5 days of receiving it. 

Orders are generally dispatched almost immediately, its only sometimes, a delay occurs when items are out of stock and are due to be made. You would usually receive a call, if items from your order are out of stock, to be offered an alternative. 

Reputable couriers are used at all times. You will receive your order within 1-3 days after it has been dispatched. Delays occurred after dispatch is the fault of the courier not us. 

If you are outside the UK please contact us at chefshefs@mail.com and we will get back to you with delivery charges, if it can be arranged.

Further Information:

You will have to bare the cost of a re-delivery, if shipping details were incorrectly typed in at checkout or no one was at home/present to receive the delivery from the courier.